Made for You - Bespoke commissions

Would you love to have a hat designed and created just for you? Our 'made for you' bespoke design service enables our milliner, Isabella Josie, to meet with each client so that a hat can be designed with their outfit, personality, body and face shape in mind. Check out our 'Look Book' pages to be inspired by some of Isabella's previous work.

If you already have a hat to wear, our milliners are available to add additional trimmings such as feather and ribbons to ensure it 'ties in' and perfectly complements your outfit.

Handcrafted Hats & Headwear by Isabella Josie, The Arundel Hat Maker, West Sussex.

How do I commission a special occassion hat or headpiece?

The first step in commissioning a your hat or headpiece is to make an appointment by emailing Isabella on or booking online to discuss your requirements.

During the initial appointment you will have the opportunity to try on a range of hats so we can gain an idea of the design that will suit your face shape, confidence level and outfit. Please have your outfit and accessories available at the appointment as both the colour and fabric are key design considerations. You will also be given a guide price and timescale for the creation of your finished hat or headpiece.

When you are ready to place the order, the design will be captured in a design agreement and a non refundable deposit of 50% maybe required.

Once your hat or headpiece is ready, a follow-up appointment will be arranged. This will enable you to try on your finished hat and can confirm your hat or headpiece meets our design agreement. We will also ask you to pay the reminder of your hat balance so you are able to take your bespoke hat or headpiece home with you to enjoy. 

To ensure there is enough time to create a headpiece to the high standard that our clients expect, we prefer 6 weeks  notice for commissions. If you need a hat sooner than this, please contact us to discuss your time scale. Alternatively, you could choose a hat or headpiece from our ‘ready-to-wear’ collection, or consider our hat hire service.

Isabella may need to be in contact with you during the creation process, this is often by email as it will enable you to see images of your hat as it is comes to life. You may also need to attend a second consultation if we need to check any specific hat features with you.

"Isabella was amazing to work with. She captured my alternative ideas of what I wanted from my headpiece." Bride-to-be

A bespoke 'heirloom' service is also available. Creating a treasured hair accessory from client's own fabrics or clothing is a complete privilege. Such special memories can be evoked by a prom dress or favourite item of clothing. This heirloom service is proving popular for gifts for special birthdays and celebrations.

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